Last updated: June 23, 2026. This Privacy Policy explains how Syne Square LLC (“SyneSquare,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or do business with us. By using our site or services, you agree to the practices described here.
1. Information we collect
We collect information you give us directly — such as your name, email address, phone number, billing and delivery details, and the contents of enquiries, bookings, warranty registrations, and orders. We also collect information automatically when you use the site, including your IP address, browser and device type, pages viewed, and referring pages, through cookies and similar technologies. If you contact us about service or warranty, we collect details about the equipment involved, such as model and serial number.
2. How we use your information
We use your information to process and fulfill orders, leases, service bookings, and warranty claims; to respond to your enquiries; to provide customer support; to manage trade accounts; to operate, maintain, and improve the site; to send transactional messages and, where permitted, relevant updates; to detect and prevent fraud; and to comply with our legal obligations.
3. Cookies and analytics
We use cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality. We may use analytics tools that collect aggregated usage data to help us improve the experience.
4. How we share information
We do not sell your personal information. We share it only as needed with service providers who help us operate — such as payment processors, delivery partners, IT and hosting providers, and manufacturers for warranty and parts — under obligations of confidentiality; when required by law or to protect our rights, safety, or property; and in connection with a business transfer such as a merger or acquisition. Service providers may access information only to perform services on our behalf.
5. Data retention
We keep personal information for as long as needed to provide our services, comply with legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
6. Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any account credentials confidential.
7. Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential marketing messages at any time using the unsubscribe link or by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, email info@synesquare.co; we may need to verify your identity before acting on a request.
8. Children’s privacy
Our site and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
9. Third-party links
Our site may link to third-party websites and services that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision. Material changes will be posted on this page, and your continued use of the site after changes are posted constitutes acceptance.
11. Contact us
Questions about this Privacy Policy or your information? Email info@synesquare.co or call (954) 668-0439.
Syne Square LLC · 2139 N University Dr #2108, Coral Springs, FL 33071 · info@synesquare.co · (954) 668-0439